Cancellation policy

Purchase Options Cancellation Policy

By purchasing a subscription product from Base Coffee Roasters, you agree to the following terms:

Billing & Renewals

Subscriptions automatically renew according to your selected delivery frequency (every 2 or 4 weeks) and your payment method will be charged at the beginning of each billing cycle unless canceled.

Managing Your Subscription

You may skip, pause, modify, or cancel your subscription at any time through your customer account portal. Changes must be made prior to your next billing date to apply to that upcoming order.

Cancellations

You may cancel your subscription at any time. If a renewal payment has already processed, cancellation will apply to the next billing cycle.

Shipping

Subscription orders are roasted fresh weekly and typically ship within 48 hours of processing.

Failed Payments

If a payment attempt fails, we may retry the charge. Continued failed payments may result in subscription cancellation.

For assistance, contact:
support@basecoffeeroasters.com