Cancellation policy

Purchase Options Cancellation Policy

By purchasing a subscription product from Base Coffee Roasters, you agree to the following terms:

Billing & Renewals

Subscriptions automatically renew according to your selected delivery frequency (every 2 or 4 weeks) and your payment method will be charged at the beginning of each billing cycle unless canceled.

Managing Your Subscription

To request a change or cancellation, contact support@basecoffeeroasters.com before your next billing date.

Cancellations

You may cancel your subscription at any time. If a renewal payment has already processed, cancellation will apply to the next billing cycle.

Shipping

We roast seven days a week to keep every bag fresh. Your subscription order is roasted, packed, and handed off for shipping within two business days.

Failed Payments

If a payment attempt fails, we may retry the charge. Continued failed payments may result in subscription cancellation.

For assistance, contact:
support@basecoffeeroasters.com